Claims

  • Receives and acknowledges claims daily.
  • Immediately notifies principal and its P&I Club of claims.
  • Investigates and settles all claims within authority given by the principal
  • Obtains additional information/documentation from claimant as required.
  • Obtains necessary delivery information and/or receiving information from terminals.
  • rants extensions of time on claims if necessary.
  • Coordinates handling with vessel's P&I representative or attorney as case may require.
  • Arranges survey reports and coordinates with P&I representative as necessary, in accordance with principals' instructions.
  • Makes recommendation on claim disposition to the principal and its P&I representative.
  • Recovers monies from third parties for cargo damage if applicable.
  • Recovers from third parties for equipment damages.
  • Issues monthly report to the principal on claim status.