Provides computer systems support for the
following basic maritime functions:
- booking
- equipment
- documentation
- marketing & sales
Provides financial computer systems support:
- accounts receivable accounts payable
- general ledger
- credit management
- inland cost control
- automated brokerage
- automated per diem and demurrage billing
- vessel revenue reporting
Provides EDI interface:
- U.S. Customs/AMS terminal operators railroads
overseas agents - principal's systems
Provides network support
Extends STRACHAN network into principal's offices in the U.S. or internationally
Provides systems access
Provides system devices (terminal/printer/PC)
Provides system customer service support:
- training on all systems functions
- help desk support for personnel's questions and problem solving
Provides system management:
- Systems administration
- System upgrades and enhancements
- tailoring and customization of system to meet principal's specific requirements